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FAQs About Credit Card payment ?

1. Why my credit card payment is declined?

There are different reasons for declines:
1). The billing information is not matched with the card
2). The IP address you present when buying is different from the country the billing address recorded. For example, if you are buying from Asia, but using   a card from US. Then, the payment will be declined.
3). Your chargeback record exceeds our standard.
4). You submit over 2 payment within 24 hours by the same card
5). Your order value is over $1500 (In this case, you have to divide the amount into two lots and pay the second lot after 24 hours)
6). Your billing information is in our block list. 
  
2. How can your website protect my payment information?
  
Our system never stores the card information in our system for any proposes, and other personal or billing information will be deleted right after usage. Please be confident with that when buying.When you write your payment information, is via a 128-bit Secure Sockets Layer (SSL) Internet Protocol (IP) connection, it is reliable and secure to be used.

3. What's the meaning if there is an error with your VISA/MASTER payment? 
 
A. (05) Do not honor/( 1102 ) Not enrolment/(1103) Not enrolment
It may be caused by your bank has declined your use of this credit card. This is normally due to lack of funds, or a block by your bank on the card. You MUST call the bank, and once they have cleared the block, place your order again.

Do not attempt to try the charge again, as you have already been denied by your bank, and you will be denied repeatedly unless you call them. Alternatively, you can simply try using another credit card or pay by PayPal. 
 
B. (14) Invalid account number (no such number) 
It may be caused by you type the wrong credit card number. 
 
C. (FF) System time out 
It may be caused by you did not pay for your order in time. 
 
D. (51) Insufficient funds
It may be caused by your credit card is lack of funds. 
 
E. (57) Transaction not permitted to cardholder
It may be caused by your bank has declined your use of this credit card. This is normally due to lack of funds, or a block by your bank on the card. You MUST call the bank, and once they have cleared the block, place your order again. 
 
F. ( 2101 ) Not authenticate
It may be caused by you type the wrong credit card number.